Privacy & Accessibility

CivicAction is committed to providing a safe, secure, and accessible online experience.

Please see our privacy and accessibility guidelines below. If you have any questions or feedback, please contact us at info@civicaction.ca.

Safeguarding Your Privacy

The information below outlines how we collect, use, protect, or otherwise handle any personal information we collect online.

Collection of Personal Information

CivicAction (“the Organization”) tracks general website use and traffic. This information allows us to understand which pages are most often visited and from where, allowing us to further strengthen the usefulness and accessibility of the information.

Personal information is not collected during this process – it is only collected when a user has specifically submitted their information to us through a subscription form, survey response, or entered their information elsewhere on our site.

When subscribing to the Organization’s emails, you may be asked to enter your name, email address, mailing address, phone number or other details to help us make sure we’re delivering the right information to the right person.

Use of Personal Information

We may use the information you submit to us in the following ways:

• To personalize your experience and to allow us to deliver the content in which you are most interested.
• To improve our website in order to better serve you.
• To administer a contest, promote a unique opportunity, survey or other site feature.

Third Party Websites

We do not assume responsibility or control over the content, security, accessibility, or accuracy of sites to which we provide links. These third-party sites have separate and independent privacy policies. When leaving our site, please check the privacy policy and security certificates for the site you are visiting before sharing information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Confidentiality of Personal Information

Personal information voluntarily submitted to the website is kept strictly confidential and will not be forwarded, traded, or sold to outside organizations. Users who subscribe to our electronic information distribution list may be removed at any time at their request. We reserve the right to contact subscribers which many include forwarding information, responding to questions, or providing notification of any changes to our subscription policy.

If at any time you would like to unsubscribe from receiving future emails or have any questions regarding this privacy policy, you may contact us using the information above.

Ensuring Accessibility

We want everyone who visits the Mission Affordable website feels welcome and finds the experience rewarding. See how we’re making sure our website is fully accessible. The accessibility guidelines below are intended to meet the requirements of Ontario Regulations 191/11, under the Accessibility for Ontarians with Disabilities Act, 2016 and to ensure that our policies, practices and procedures are consistent with the principles outlined in the Integrated Accessibility Standards.

Our Commitment to Accessibility

CivicAction is committed to eliminating barriers and improving accessibility for persons with disabilities, and to providing programs and services in a way that respects the dignity and independence of people with disabilities.

Online Accessibility

To help us make the CivicAction Leadership Foundation website a positive place for everyone, we follow the Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. This website is built to meet Level AA guidelines.

We’ve worked hard to make the CivicAction Leadership Foundation website as accessible and user-friendly as possible. We monitor the website regularly to maintain this but if you do find any problems, please let us know.

Communication, Assistive Devices, Service Animals and Support Persons

When communicating with a person who identifies as having a disability, we will communicate in a manner that takes into account the person’s disability and utilizes clear, plain language.

We will ensure that our employees are trained and familiar with various assistive devices that may be used by program participants who identify as having disabilities, require the assistance of a guide dog or other service animal, or the assistance of a support person while accessing our goods or services.

Training and Understanding

We are committed to ensuring that staff and volunteers understand and are aware of requirements outlined in Ontario’s accessibility laws, as well as those aspects of the Ontario Human Rights Code that relate to persons with disabilities.  This includes:

• A review of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Integrated Accessibility Standards.
• How to interact and communicate with people with various types of disabilities.
• How to interact with persons with disabilities who use an assistive device or require the assistance of a guide dog or other service animal or the assistance of a support person.
• How to use equipment or devices available on the provider’s premises or otherwise provided by the provider that may help with the provision of goods, services or facilities to a person with a disability.
• What to do if a person with a disability is having difficulty in accessing our goods and services.

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